The National Consumer Council (NCC) has spoken out against the music industry suing their customers, warning that this is heavy handed. Jill Johnstone from the NCC said:
"The European Commission must think again before bringing in new and tougher IP laws. Criminal sanctions for infringing copyright holders’ rights must be applied only to organised crime – not to individual citizens making use of new technologies.People may actually have discovered the insanity of the criminalisation of everyday users and that there should be balance in IP.
‘Any new laws must be very clear on this point and must strike a balance between right holders’ interests in getting a fair return and the public and consumer interests of fair access and use, and the encouragement of innovation."